Jewellery Care


Your jewellery will require care and regular maintenance to protect it's beautiful appearance.

We recommend returning to us and having your jewellery professionally cleaned and checked every 12-24 months.

The removal of your jewellery is advised when applying perfumes and everyday lotions as these can cause a film on your jewellery and can even penetrate some porous coloured gemstones. 

Don't wear your jewellery while doing heavy or rough work, Even though a diamond is durable, it can be chipped by a hard blow. 

Avoid contact with liquids such as chlorine, household bleach and any hard chemicals. 

Store your jewellery carefully. Each piece should be stored separately to avoid scratches. Keep chains fastened and lay them flat to avoid getting tangled. 



Gently rub platinum, gold and silver jewellery with a jewellery cloth to maximize its shine. Always rinse and dry your jewellery thoroughly after cleaning. 


Your diamonds can be brought to life by carefully cleaning then with a soft brush or liquid jewellery cleaner only. 

Do not use abrasive cleaners on your jewellery.


Over time platinum develops a natural patina that many people prefer over the 'as new' appearance. When this happens, you can have your jewellery refurbished to look like new again. We offer this service for a small charge.

White Gold

Pure gold is naturally yellow. It can be given a white appearance by mixing it with other base metals. All white gold jewellery is enhanced with rhodium plating to give a highly reflective appearance. 

General wear, polishing or buffing will eventually result in the rhodium plating being removed. This is normal for white gold. To maintain the highly reflective rhodium finish of white gold jewellery, we advise that you have it periodically refurbished to look like new again, We offer this service for a small charge. 


Silver will tarnish over time. Regular cleaning and polishing will restore the original look of silver. Silver is a soft precious metal so re-adjusting of clasps and fittings may be required. You should treat catches, links and stems on earrings with particular care. 


Watch Care

Your watch will require care and regular maintenance to ensure its accuracy and to protect its appearance. Each brand and model of watch has its own specific acre guidelines and you should refer to the manufacturer's instructions.

Clean your watch as often as possible. 

Use a soft slightly damp cloth to clean metal watch cases and bracelets.

Avoid getting leather straps wet, as moisture can damage the appearance of the strap. 

Don't immerse your watch in hot water, even if your watch is water resistant. Hot water can damage the gaskets.

Gems can be gently scrubbed with a soapy brush and rubber straps can be immersed in soapy water.

You can also pop into your nearest store to get your watch cleaned by our experts.

Service your watch regularly

We recommend that you have your watch serviced every three to five years, however, this can vary depending on the watch brand. Please check with the manufacturer of your watch. 

Know your watch's water resistance

3 ATM           30M            Splash proof and waterproof in small amounts of water.

5 ATM           50M             Can be worn in water. Not recommended for swimming.

10 ATM        100M           Suitable for swimming, snorkeling and water sports

20 ATM        200M           Ideal for scuba diving.

30 ATM        300M           Professional and deep-sea diving.

The water resistance of your watch may not be permanent as over time the seal may be affected by wear or accidental shock to the crown. We'd recommended you have the seals of your water-resistant watch tested annually.

Always remember to secure the winder/crown securely before swimming.

Protect the crystal

Avoid banging the crystal of your watch against a wall or any other objects that may cause scratches. 

Store your watch in the box it came in or a watch winder.

When not wearing your watch, it's best to keep it in the box it came in or a watch winder. If you lay down the watch on its side or on the crystal, it could get scratched.

Avoid contact with chemicals

Perfumes can damage leather straps, weakening them and potentially causing them to tear. When spraying perfume or cologne, let it completely dry on the skin before placing the watch on your wrist.